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Terms & Conditions

§ 1 General

Premium Economy UG (unbeschränkt), c/o Fischer, Pestalozzistrasse 103, 10625 Berlin,

(hereinafter called “” or "we") runs an online shop under the internet address (hereinafter called "website"). All orders placed by you via the website and our deliveries and services are exclusively subject to the following general terms and conditions, in the version that is valid at the time of the order.

We do not accept conflicting terms and conditions of the customer unless we have agreed to their validity in writing.

§ 2 Return instructions

You may return merchandise you have received without indicating any reasons within a period of 14 days. The period commences upon receipt of this notification in writing (i.e. as a letter or e-mail), but not before the customer has received the merchandise).

You definitely return request must be directed to Premium Economy UG, Pestalozzistr. 103, 10625 Berlin,

To meet the return period limitations a dispatch of the merchandise or the return request within that time frame is sufficient.

Consequences of a return

In case of an effective return we will reimburse the payments we received (incl. shipment costs, with exception of the costs that incurred due to your choice of another delivery method then standard) promptly and at least within 14 after the receipt of the return request to you. No additional fees will incur to you and we will you the same payment method you used for your payment. You have to send back to us the merchandise promptly and at least within 14 after the receipt of the return request to us (Premium Economy UG, c/o Fischer, Pestalozzistrasse 103, 10625 Berlin).

Most of the merchandise we sell are custom made. There is no return right for custom made goods according to Para. 312g Sec. 2 Nr. 1 German Civil Code (“Unless otherwise agreed by the parties, the right of withdrawal shall not exist for contracts for the supply of goods that are not pre-fabricated and the production of which is governed by an individual choice of or decision by the consumer, or that are clearly tailored to personal needs of the consumer”)
If you have any queries considering your return rights, please contact our customer care management:


§ 3 Important notes

The articles offered on are presented as digital photographs and mock-ups depicting the existing merchandise. Slight differences between the photographs/mock-ups and reality do not constitute a defect of the ordered merchandise.

Please note that the articles presented on may no longer be available at the time of the customer’s visit to our site, and the respective prices might have changed. All prices are listed in EUR incl. VAT and excluding shipping costs. is entitled to perform partial deliveries.

§ 4 Conclusion of contract

A contract between you and shall come into effect upon shipment of the merchandise that has been ordered by you. By submitting the ordering form provided on our website, you make a binding offer to us to conclude the contract. Your order has been placed once you have entered all the information that is required for the ordering process, and subsequently sent us the ordering form by clicking “submit order”. shall be entitled to reject an order placed by you without stating any reasons. This shall apply particularly in those cases, where there are well-founded suspicions that the ordered articles are to be sold to third parties on a commercial basis.

§ 5 Saving of contract

Once you have placed your order you will receive the order confirmation with all given data by email, which may be printed out as well. This order confirmation which is create automatically does not constitute a binding contract. If you create a customer account you will also be able to see your order history and at any given time the actual process of your order.

§ 6 Delivery and shipment

Shipping worldwide is exclusively provided via FedEx. bears the risk of transportation.
The merchandise will be ready for shipment 1-2 days after your order was placed at the latest. Upon dispatch, your parcel will arrive in one to four business days, depending on the shipping method and the destination, unless it was agreed otherwise.

Shipment to non-EU countries

Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown exclusive of customs duties. Please note that turnover tax on imports, customs duties as well as handling costs will be invoiced to you separately by FedEx for each individual country. For details regarding taxes and duties in your country, please contact our customer care team at Please note that you will have to bear any possible foreign bank charges.

Customs duties, sales tax on imports as well as FedEx handling costs will not be refunded in case of a return.

§ 7 Payment and delays in payment

You may pay for your order at by Paypal. All payments including credit notes shall be made in the same currency in which the purchase was made.

§ 8 Retention of title reserves the right to retain title and ownership of any and all articles supplied until such time as full payment has been received.

§ 9 Customer queries on orders and/or complaints

If you have any queries on orders and/or complaints, please contact our customer care team:


§ 10 Warranty

The statutory law of warranty shall apply.

§ 11 Privacy

We take privacy very seriously. Please take notice of our Privacy Policy

§ 12 Miscellaneous

German law shall be applicable to all contracts concluded under this T&Cs with the exception of the United Nations Convention on Contracts for the International Sale of Goods. Sole place of jurisdiction is Berlin, Germany.

In case that one or more provisions are invalid, the validity of the remaining provisions shall remain unaffected.